Welcome to BeautyLights, and thank you for choosing our innovative beauty products to elevate your skincare routine. We are committed to delivering a smooth and transparent shopping experience. Below, you’ll find all the details about our shipping process to keep you informed at every stage.

Order Confirmation

After placing your order, you will receive a confirmation email with your order number and receipt. Please check both your inbox and spam/junk folders. If you don’t see the email, contact us at support@beautylights.co with the subject line "Order Confirmation Not Received", and our team will be happy to assist you promptly.

Processing and Shipping

We aim to ship your order as quickly as possible.

• Handling Time: Orders are typically processed and dispatched within 1-3 business days. During peak seasons, this may extend to up to 6 business days.
• Transit Time: Delivery times vary depending on your location. Please note that delays caused by customs or clearance processes are not included in these estimates.

Estimated Delivery Times

• USA: 3-8 business days
• Canada / Mexico: 4-12 business days
• Australia / New Zealand: 4-10 business days
• United Kingdom / Switzerland / Germany: 5-10 business days
• United Arab Emirates: 4-10 business days
• Saudi Arabia / Qatar: 4-12 business days
• Singapore: 4-8 business days
• Europe: 5-15 business days
• Other Countries: 5-20 business days

Shipping Costs: Enjoy free shipping on all orders to over 180 countries worldwide.

Shipping Methods: We work with trusted shipping partners to ensure reliable and timely delivery tailored to your region.

Address Changes

Need to update your shipping address? Please email us at support@beautylights.co within 24 hours of placing your order to ensure your package is delivered to the correct location.

Order Cancellations & Modifications

If you wish to cancel or modify your order, contact our support team as soon as possible at support@beautylights.co. Please note that once an order has been shipped, we will not be able to make changes or cancellations.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. Use this number to monitor your package’s journey to your doorstep. If you don’t receive your tracking information within 7 business days of placing your order, please contact us for assistance.

Order Issues and Pricing

While we strive for accuracy, we reserve the right to correct pricing errors or cancel orders at any stage, including after confirmation. In such cases, we will notify you immediately to resolve the issue or process a cancellation.

At BeautyLights, your trust and satisfaction are our top priorities. We’re here to ensure your experience is seamless, reliable, and stress-free. Thank you for choosing BeautyLights to bring professional beauty results right to your home.

For any additional support or questions, please reach out to us at support@beautylights.co.